obsession
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Simple pricing that grows with you

Obsession is priced for early-stage teams who want clarity without complexity. No contracts. No surprises.

Free

For teams just getting started

$0
  • Public system status page
  • Up to 1 active Issue at a time
  • Issue updates and resolution history
  • Customer problem reporting
  • Basic Slack notifications

Limits:

  • • Obsession branding on the status page
  • • Community support

Best for: Trying Obsession with real customers.

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Most Popular

Starter

For small teams with real customers

$29/ month
  • Everything in Free, plus:
  • Unlimited active Issues
  • Known issues section
  • Email + Slack notifications
  • Remove Obsession branding
  • Up to 3 teammates

Best for: Founders and small teams who want to be clear when things break.

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Team

For growing teams who need alignment

$99/ month
  • Everything in Starter, plus:
  • Unlimited teammates
  • Issue-level permissions
  • Editor extension (read-only customer context)
  • Priority support
  • Early access to new features

Best for: Teams where support and engineering work closely together.

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Enterprise

For teams with specific needs

Custom
  • Everything in Team
  • Custom domains
  • Advanced integrations
  • Security and compliance support
  • Dedicated onboarding

Best for: Larger teams who want Obsession to fit into existing workflows.

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How we think about pricing

  • You shouldn't have to pay just to be honest with customers
  • Pricing should be predictable, not usage traps
  • The value comes from clarity, not volume

If pricing ever feels confusing, that's a sign we should fix it.

Frequently asked questions

Do you charge per customer or per report?

No. We don't want teams to discourage customer feedback.

Can I switch plans later?

Yes — upgrade or downgrade at any time.

Do you offer discounts for startups or open source?

Yes. Reach out and tell us about your team.

Start with clarity

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